TESTIMONIALS
Beissbarth SA strives to provide service excellence. This is what our clients have to say!
From a checking-in and time- saving perspective you would not believe what difference Bodyguard makes in the mornings. Well worth the investment.
Firstly, we have never found anyone in the trade that knows their product like you do.
Secondly, your approach and explanation of what was required at the time of enquiry moved us in the direction to make the correct decisions on what we required.
After the purchase, the handover and the training far exceeded our expectations. My dealings with you and your company at both VW and Nissan dealerships were professional.
I have been in the trade for over 50 yrs and can honestly recommend you and your company to the dealer network.
Wheelbased Technologies came highly recommended to me from another associate who dealt with WBT successfully in the past. Customer advocacy in the new science of CX (customer experience) is far more desirable than a simple recommendation, as it was just pure advocacy in this instance.
From the 1st meeting we were exposed to the best advice, best equipment options and products, design and layout options available at the time. The recommendations from WBT were based on sound logic, excellent experience in the fitment and tyre environment and not based only on the best margins and pricing models. Alternative solutions were continuously provided and discussed to reach the best individual / tail made customer solution. The company has walked the extra mile once the transaction was completed by accommodating delays from construction and other aspects of completion such as technical information / requirements and specifications and ensuring the best possible solutions were given and implemented.
Installation and commissioning were effectively planned and efficiently executed before the d-dates. A pleasure to see professional teams and technicians at work. Training and support were provided at no additional cost throughout this phase of the deal! We received several and ongoing calls and visits to ensure our satisfaction and happiness with equipment and service-related aspects.
What really differentiates WBT from others is that they came to the shop almost 10 months after opening and made improvements to equipment at no cost to BestDrive, without request from us, purely based on the fact that an improved solution was available and WBT thought it would be professional to deliver the additional service / support and upgrade to BestDrive Menlyn on Maine! Now that is excellent service!
It’s always a pleasure dealing with Tony and the team, there is always a plan to be made to make things happen properly.
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